Data protection

    As of: 22.05.2018

    Welcome to Citizens Save Lives!
    Thank you for using our services.

    Our Association of Citizens has set itself the goal, in addition to the existing facilities of emergency call centres and aid organisations, to ensure that every citizen can bridge the time until the arrival of the emergency services and save lives. We want to create and publicise a nationwide and globally available defibrillator site survey and a network of trained first responders. To do this, we need a global network of people who are independent, neutral and committed and who support our common goals. The data required for this purpose is collected and processed solely for this purpose. Our privacy policy applies to the personal information collected and used by Cisali or its partners (country representatives). In general, you can use and visit our website without having to register or login.


    1. Privacy at a glance

    General information
    The following notes give a simple overview of what happens to your personal information when you visit our website. Personal data is all data that personally identifies you. Detailed information on the subject of data protection can be found in our privacy policy listed under this text.

    Data collection on our website

    Who is responsible for the data collection on this website?
    The data processing on this website is carried out by the website operator. Its contact details can be found in the imprint of this website.

    How do we collect your data?
    The data we use will be the data that you provide to us. This may the data that you enter in a contact form, for example. Other data is collected automatically when visiting the website through our IT systems. These are above all technical data (for example Internet browser, operating system or time of the page request). The collection of this data is automatic as soon as you enter our website.

    What do we use your data for?
    Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyse your user behaviour.

    What rights do you have regarding your data?
    At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction, blocking or deletion of this data. For this purpose and for further questions about data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the competent supervisory authority.

    Analysis tools and third-party tools
    When you visit our website, your surfing behaviour can be statistically evaluated. This happens mainly with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour can not be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.


    2. General information and mandatory information

    Data Protection
    The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially in accordance with the statutory data protection regulations and this privacy policy. If you use this website, various personal data will be collected. Personal information is information that personally identifies you. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

    Note to the responsible body
    The responsible data processing unit on this website is:
    Citizens Save Lives Association Limited,
    4 & 5 Newlands Business Centre,
    Newlands Road,
    Dublin D22 FY22, Ireland,
    Info@cisali.com

    Responsible entity is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data (such as names, e-mail addresses, etc.)

    Revocation of your consent to data processing
    Many data processing operations are only possible with your express consent. You can revoke an existing consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
    Notice of withdrawal

    Right of appeal to the competent supervisory authority

    In the case of violations of data protection law, the person concerned has the right of appeal to the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of the data protection officers as well as their contact data can be taken from the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

    Right to data Portability
    You have the right to have data that we process on the basis of your consent or in fulfilment of a contract, in itself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.

    SSL or TLS encryption
    This site uses, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, an SSL or. TLS encryption. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line. If SSL or TLS encryption is enabled, the data you submit to us can not be read by third parties.

    Information, blocking, deletion
    You have the right to free information on your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to rectification, blocking or deletion of this data. For further information on personal data you can contact us at any time at the address given in the imprint.

    Contradiction against advertising mails
    The use of published in the context of the imprint obligation contact information for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.


    3. Data collection on our website

    Cookies
    The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (eg shopping cart function) are processed on the basis of Art. 6 para. 1 of GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (such as cookies for analysing your surfing behaviour) are stored, they will be treated separately in this privacy policy.

    Server log files
    The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
    • Browser type and browser version
    • used operating system
    • Referrer URL
    • Host name of the accessing computer
    • Time of the server request
    • IP address
    A merge of this data with other data sources will not be done. The basis for data processing is Art. 6 para. Of GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

    Registration on this website
    You can register on our website to use additional features on the site. We only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise, we will reject the registration. For important changes, such as the scope of the offer or for technical changes, we use the e-mail address specified during registration to inform you in this way. The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) of GDPR). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of the already completed data processing remains unaffected by the revocation. The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. Legal retention periods remain unaffected.

    Legal basis
    The comments are stored on the basis of your consent (Art. 6 (1) a DSGVO). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of the already completed data processing operations remains unaffected by the revocation.


    4. Service information about the individual registration procedures

    Registration procedure in general
    For registration we need the following information:
    • Surname
    • E-mail address
    • Password
    If you have created a user account, the information you provide will be stored for the duration of the relationship. As soon as you delete your account, the associated data will also be deleted.

    Report a defibrillator
    To report a new defibrillator, the following information is required:
    • Name of the place / business
    • Full address including country
    • category This data is necessary to clearly indicate the location on the map. No personal data is necessary here. The provision of personal data (for example the telephone number of a contact person, a photo of the defibrillator) is made on a voluntary basis and only if the person concerned agrees. The same applies to the registration of home addresses where a defibrillator is available. These locations can only be recorded and published by the owner himself and with his consent. The defibrillator sites are the basis of the Cisali platform and are therefore stored as long as the website and the app pass. Of course, you can always revoke your information or delete it.

    Registration as a first responder
    For registration as a first responder we need the following information:
    • The country where you work as a first responder.
    • The mobile number to notify the first responder in an emergency.
    • The type of qualification as well as proof of this in order to determine the quality of the first responders.
    • The location of the first aider so that the system can determine at the time of the alert if a first responder is near the emergency.
    Registered first responders are the basis of the Cisali platform and are therefore stored as long as the website and the app exist. Of course, you can always revoke your information or delete it.


    5. Processing data (customer and contract data)

    We collect, process and use personal data only insofar as they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 (b) of GDPR, which allows the processing of data to fulfil a contract or pre-contractual measures. We collect, process and use personal data on the use of our website (usage data) only insofar as this is necessary in order to enable or charge the user for the use of the service. The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected. If you've created a Cisali account through the app, you can report, rectify or revoke a new defibrillator location, or register as a first responder. The inquiry is checked in the Cisali database. This is the responsibility of the respective country administrator, who only has access to data of his assigned countries.

    Refusal of request: Data will be deleted immediately.
    Inquiry confirmed: The data for publication will be available after synchronization in the app and on the website.

    Employee agreement data secrecy
    Our employees are required to comply with legal and internal data protection regulations and to protect personal data.


    Origin of the Data and Responsibility

    Defibrillators operators
    The owner / operator (= detector) of a defibrillator enters the data himself. The responsibility lies with the detector itself. He is responsible for communicating changes to the location or the functionality.

    Publicly accessible defibrillator - notification by general public
    A citizen (= notifier) publishes the data of a location from which he is not the owner, but the location is publicly accessible. The responsibility lies with the detector. The entry must be made with the best of intentions and utmost care. The registrant must ensure prior to registration that the operator and / or owner of the device agrees with the publication.

    Self-research Cisali
    This data entry is made by self-research by Cisali. Cisali provides the website www.cisali.com and the Android and IOS version of the Cisali App as well as the data of the database used there for the public.

    Cross-national data
    The Cisali platform is globally available, therefore information on defibrillator sites and first responders, in case of an alert, is also used outside of your country and made available to the citizens. We work with country administrators worldwide who are responsible for their assigned countries and have no access to unpublished data outside their area of responsibility. In order to do justice to the EU-GDPR in the best possible way, the Cisali database and the server are deliberately in Germany and are protected according to current security standards.


    6. Analysis tools and advertising

    Matomo (formerly Piwik)
    This website uses the open source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before saving. Matomo cookies remain on your device until you delete them. Matomo cookies are stored on the basis of Art. 6 para. 1 of GDPR. The website operator has a legitimate interest in the anonymized analysis of user behaviour in order to optimize both its website and its advertising. The information generated by the cookie about the use of this website will not be disclosed to third parties. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. If you do not agree with the storage and use of your data, you can disable the storage and use here. In this case, an opt-out cookie will be deposited in your browser that prevents Matomo from saving usage data. Deleting your cookies will result in deletion of the Matomo opt-out cookie as well. The opt-out must be reactivated when visiting our site again.



    Google reCAPTCHA
    We use "Google reCAPTCHA" (hereafter "reCAPTCHA") on our websites. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). With reCAPTCHA we want to check if the data entry on our websites (for example in a contact form) is done by a human or by an automated program. For this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (for example, the IP address, the website visitor's visit time on the website, or user mouse movements). The data collected during the analysis will be forwarded to Google. The reCAPTCHA analyzes are completely in the background. Site visitors are not advised that an analysis is taking place. The data processing is based on Art. 6 para. 1 lit. of GDPR. The Web site operator has a legitimate interest in protecting its web sites from abusive, automated spying and SPAM. For more information about Google reCAPTCHA and Google's privacy policy, please visit the following links: https://www.google.com/intl/en/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.


    7. Plugins and Tools

    Google Web Fonts
    This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a default font will be used by your computer. More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's Privacy Policy: https://www.google.com/policies/privacy/.

    Google Maps
    This site uses the mapping service Google Maps via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. For more information on how to handle user data, please refer to Google's Privacy Policy: https://www.google.com/intl/en/policies/privacy/.

    Social media plug-ins with Shariff
    We do use plug-ins of social media networks on our website and its pages (e.g. Facebook, Twitter, Google+, Instagram, Pinterest, XING, LinkedIn, Tumblr). As a rule, you will be able to recognise these plug-ins because of the respective social media logos that appear. To warrant the protection of data on our website, we use these plug-ins only in combination with the so-called “Shariff” solution. This application prevents the plug-ins that have been integrated into our website from transferring data to the respective provider as soon as you enter our website. A direct connection to the provider's server shall not be established until you have activated the respective plug-in by clicking on the affiliated button (which indicates your consent). As soon as you activate the plug-in, the respective provider receives the information that you have visited our website with your IP address. If you are simultaneously logged into your respective social media account (e.g. Facebook), the respective provider will be able to allocate your visit to our website to your user account. The activation of the plug-in constitutes a declaration of consent as defined in Art. 6 Sect. 1 lit. a GDPR. You have the option to revoke this consent at any time, which shall affect all future transactions.

    Modification of this Privacy Policy
    We reserve the right to change this Privacy Policy at any time in accordance with legal requirements.

    Information about liability
    This Privacy Policy applies only to the "Cisali" website. If you are forwarded to other pages via links, please inform yourself there about their respective handling of your data. The contained location data of the recorded defibrillators as well as other contained data are provided by Citizens Save Lives Association and other persons or institutions authorised by Cisali for this purpose. This is done to the best of our knowledge and with the utmost care. We do not guarantee the accuracy of the data or accept any kind of other liability for this. We do not guarantee that the user has the right to use the defibrillator. We do not guarantee that the defibrillator is physically located at the specified location, nor that it is available, functional, or geographically correct at the specified time.
    Citizens Save Lives Association Limited
    4 & 5 Newlands Business Centre
    Newlands Road, Dublin D22 FY22, Ireland
    info@cisali.com
    © 2018 - Citizens Save Lives. Designed by 8ITS GmbH
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